Commitments agreed per engagement
Maintenance & continuity
Connect software versions, backups and recovery arrangements to your operations.
Start with the actual system
Continuity planning starts with required components, records that must be preserved and functions that need to be restored. The proposed approach combines inventory, maintenance and a restoration scenario. Acceptable interruption times and responsibilities are agreed with the organisation.
Proposed deliverables
- Inventory and maintenance plan
- Backup procedure and restoration scenario
- Test record and observed gaps
Scope and conditions
Hours, response times and service levels must be agreed. No 24/7 service or guaranteed recovery time is advertised.
THE STARTING POINT
Let’s discuss your system.
A context, a question, a need to clarify. Start with the scope.